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Some of Our Courses

CIH Level 3 Certificate in Housing Services

CIH Level 5 Diploma in Housing [subject to re-accreditation]

CIH Level 3 Certificate in Housing Services

This course aims to develop the skills and knowledge to enable officers working in a frontline capacity to operate effectively and deliver excellent customer service. On successful completion learners are eligible for Certified Practitioner status of CIH. 

The units studied are:

  • Delivery of Housing Services
  • Professional Practice Skills for H

This course aims to develop the skills and knowledge to enable officers working in a frontline capacity to operate effectively and deliver excellent customer service. On successful completion learners are eligible for Certified Practitioner status of CIH. 

The units studied are:

  • Delivery of Housing Services
  • Professional Practice Skills for Housing
  • Customer Service in Housing
  • Housing Repairs & Maintenance Services

CIH Level 4 Certificate in Housing

CIH Level 5 Diploma in Housing [subject to re-accreditation]

CIH Level 3 Certificate in Housing Services

This higher level qualification is ideal for anyone who is currently in or aspires to a management position in housing.

The units studied are:

  • Housing Law
  • Housing Policy
  • Financing for Housing
  • Professional Practice Skills for Housing
  • Customer Service in Housing
  • Resident Involvement in Housing Services

CIH Level 5 Diploma in Housing [subject to re-accreditation]

CIH Level 5 Diploma in Housing [subject to re-accreditation]

CIH Level 5 Diploma in Housing [subject to re-accreditation]

This is a useful route to full professional membership of CIH and is suitable for senior managers. The units are:

  • Housing in Context
  • Leadership & Management
  • Managing Relationships in Housing
  • Ethical Practice in Housing
  • Professional Practice Skills for Housing
  • Strategic & Business Planning

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