This course aims to develop the skills and knowledge to enable officers working in a frontline capacity to operate effectively and deliver excellent customer service. On successful completion learners are eligible for Certified Practitioner status of CIH.
The units studied are:
This course aims to develop the skills and knowledge to enable officers working in a frontline capacity to operate effectively and deliver excellent customer service. On successful completion learners are eligible for Certified Practitioner status of CIH.
The units studied are:
This higher level qualification is ideal for anyone who is currently in or aspires to a management position in housing.
The units studied are:
This is a useful route to full professional membership of CIH and is suitable for senior managers. The units are: